“Had a great experience at Smilebar! Always seen very quickly and very convenient location. Extremely happy with my results and would recommend to anyone looking for a great Invisalign experience!”
“Had a great experience at Smilebar! Always seen very quickly and very convenient location. Extremely happy with my results and would recommend to anyone looking for a great Invisalign experience!”
“Wonderful care, but my bite is now messed up. I flagged this at my first appointment and was reassured it would be fine, they did add elastics to my plan after I asked (again) which helped a little but is still bugging me and more noticeable several months after completing treatment. I would recommend getting multiple opinions. If your bite is going to be affected, don’t do it — the smallest change can make a difference to your comfort.”
“Enjoyed everything. Very fast appointments. Never had to wait long. Felt like they took good care of me. Would 100% recommend to anyone!”
“I had a great experience with smilebar. The staff is super friendly, it’s in a convenient location, office is cute and trendy. I had great results with my teeth and am really happy.”
“Excellent experience.”
“Thank you to the Smile Bar team and Dr. Ma! Great experience and my teeth look fantastic. Thank you.”
“Great experience, very helpful and accommodating team, and my teeth straightened out exactly how they predicted! Highly recommend using Smile Bar for your Invisalign needs!”
“Staff very friendly, clean office, amazing and quick customer service.”
“The dentist and staff are excellent, and they take extra appointments to ensure proper adjustments for patient satisfaction.<br><br>I would give six stars if the office could also help follow up with insurance companies when reimbursements are significantly delayed, as patients are understandably focused on keeping dental costs down. The office did helped once in the beginning. My reimbursement was delayed by 4 to 5 months due to my insurance issuing duplicate checks to the dental office, which was confusing and frustrating.”
“I’m currently on month 7 of my Invisalign journey, and I’m very impressed with my results so far! I’ve always had a nice smile, but due to overcrowding and an overbite, I sometimes felt insecure about showing my teeth. The treatment plan has been well-organized, and I’m already seeing improvements. My confidence has really been boosted, and everything has been going smoothly. I’m excited to see the final outcome!<br><br>The staff is amazing—friendly, helpful, and flexible with my schedule, which is huge given my busy work life. Dr. Ma has been fantastic—kind, relatable, and thorough in explaining everything. His bedside manner makes every visit comfortable and enjoyable.<br><br>I’m really looking forward to my final results and highly recommend Smilebar!”
“Amazing experience, Dr. Ma is the best. Super satisfied with the result, highly recommend!!”
“It was really good experience, everyone was very friendly and gentle, space always clean and fancy! ☺️”
“Smilebar made the Invisalign process as easy as possible and I appreciate the level of professionalism. I am very pleased with the results. I was hesitant because I had tried the Invisalign process years ago elsewhere, but Smilebar made sticking with the process very easy with efficient appointments and clear expectations.”
“Loved my experience at Smilebar! The whole team was easy to work with, appointments were easily scheduled and they were always on time and efficient. The office is beautiful as well, very easy location steps from Back Bay station. I also appreciated they helped me with my insurance (never easy!) and had a 6 month 0% interest payment plan.<br><br>Highly recommend Smilebar!”
“I can’t say enough great things about Dr. Niaraki and his incredible team at Smilebar! From the very first visit, my experience has been nothing short of exceptional. After having several Invisalign consultations in Boston, I’m so glad I chose Smilebar for my treatment.<br><br>During my initial consultation, Dr. Niaraki took the time to thoroughly explain every detail of my treatment plan and answered all of my questions with patience and care. What stood out most was that I never once felt rushed or pressured, just genuinely supported.<br><br>The entire Smilebar team is friendly, professional, and truly committed to their patients’ comfort and results. I highly recommend Smilebar to anyone considering Invisalign—you’ll be in the best hands!<br><br>Can’t wait to see my results in a few months!”
“When I say this was the best orthodontic treatment I’ve had in my life, i genuinely mean it! I just finished my 48 weeks of Invisalign & the results speak for themselves! I had traditional braces before, but the results weren’t even close. Dr. N & his team are amazing; the attention to detail, the care for patients, ensuring that patients are provided with clarity & understanding, and even the accommodations. They are truly the best! 10/10 would recommend!”
“Always a great experience. I’ve been with them for many years now. Great communication, great staff, great environment!”
“Amazing, easy to follow instructions and great results!”
“I just finished 2 years of Invisalign with Dr. Niaraki. Overall, I’m really happy with my results and feel good about my smile. The treatment went smoothly, and the office was professional and supportive throughout the process.”
“A good place to do braces, thank you Amy, and Dr Simon”
“Recommended by a friend, walked in not knowing if I’d ever get the smile I was hoping for. A year and some change later I was pretty amazed of what was accomplished. Highly recommend!”
“Have been going here for 2 years for a complex orthodontics case, and have had a great experience! Friendly and professional staff, clean and safe environment, easy scheduling, and overall very happy with the results!”
“What a difference with my invisalign. Pain free and very accomadaing to include multiple long term trips. Easy process and patient staff.”
“Incredible results and wonderful team. Came in with high expectations of the team but they truly blew me away! Extremely communicative and always so kind every time I come in. They offered to refine the results even after I finished making sure the results are perfect! Cant express how grateful I am for them!”
“The service at Smile Bar is top notch, extremely pleasant and very communicative. The place is always 100% clean with a sleek, modern feel. The Doctors (Dr. Ma & Dr. N) are extremely knowledgeable, engaging and make the Invisalign experience feel greater. I am very happy with my results as well!”
“i had a great experience and the office was very flexible in terms of my traveling”
“I absolutely loved my experience! I did Invisalign here, and they kept working with me until my teeth were truly perfect. The entire team is amazing—professional, kind, and genuinely caring. The office is clean, modern, and welcoming. I also really appreciated how accommodating they were anytime I needed to reschedule an appointment—super flexible and understanding. Overall, this place exceeded every expectation. I can’t recommend them highly enough!”
“The staff at smile bar are super friendly. They explained the treatment very well and did everything to get you that perfect smile 😀”
“I had a great experience with Smilebar! I felt very confident in their ability to make sure I could get the outcome I was looking for. I had evaluated a few other providers but Smilebar was definitely the best out of everyone I talked to.”
“I DEEPLY regret choosing Smilebar for my Invisalign treatment. They lied repeatedly, showed no empathy, and were completely unhelpful during multiple emergencies.<br><br>Over 40 aligners broke throughout my treatment, causing weeks of physical pain and discomfort. Instead of addressing the issue, they told me to keep wearing the broken aligners—even when they were cutting into my mouth. I was told my treatment would take one year. After 2.5 years, they abruptly stopped it. Was the issue resolved? Not really. My teeth are more aligned, but the journey was unnecessarily painful—and avoidable with a more competent provider.<br><br>Near the end of my treatment, I begged them for two backup aligners to avoid more suffering while waiting for retainers. They agreed, but added that it was a "favor" and even claimed they could "lose their license if Invisalign found out" how many aligners I had broken. Yet again, they lied. They sent me just one backup, which—predictably—broke. I was left in pain for several more days until I found a much better provider in LA who helped me get a proper retainer.<br><br>To add insult to injury, Smilebar would hang up on me when I called in pain. I wore my aligners more than 20 hours a day for 2.5 years. I was a committed, responsible patient—and they treated me horribly.<br><br>My advice? I know there are positive reviews here, but if you have any other option, go elsewhere. Don’t be surprised if they lie to you, ignore your pain, and leave you worse off. Smilebar was a huge mistake.<br><br>They lied repeatedly, showed no empathy, and were completely unhelpful during multiple emergencies. They only care that you pay. BE CAREFUL!<br><br>Edit: their reply to this is outrageous. They give me faulty trays, hung up when I was in pain and blamed me for not wearing lierally trausthat were ripped in half due to their lack of quality or whk knows - they never explained. They lied, take 0 accountability and are acting like the victims.<br><br>Sure, maybe I made a huge mistake. I picked smilebar as a provider. Their reviews are fake just like their replied. Be very careful! None of these replies are real. I have OVER 40 BROKEN trays.<br><br>Liars. Scammers. Do not trust them. This reply says it all. The retainers would BREAK like they were made for nothing. Now its my fault?<br><br>Shame on these fake doctors<br><br>UPDATE TO THEIR REPLY:<br><br>It’s disappointing—but not surprising—that Smilebar continues to twist the truth rather than take any accountability. Let’s clarify a few key facts:<br>• Over 40 aligners broke during my treatment. This is not an exaggeration. I documented them, reported the breakage multiple times, and was continually told to “keep wearing” sharp, broken plastic that was cutting into my mouth. Not once did anyone express concern for my physical discomfort—only blame.<br>• Smilebar did not support me. They often ignored messages, hung up on me when I called in pain, and made me feel like a burden for asking for help. Telling me that my suffering was due to “not wearing trays properly” is not just false—it’s insulting. I wore them diligently for 2.5 years, often 20+ hours a day. The suggestion that I was noncompliant is an easy excuse that doesn’t match reality.<br>• I was told treatment would last one year. It stretched to 2.5 years before they abruptly ended it, leaving me with unresolved issues and no clear answers. I only found relief when I switched providers, who were shocked at the condition of my trays and treatment plan.<br>• The “backup trays” I begged for were sent late and incomplete, and Smilebar bizarrely claimed they were doing me a favor that could “cost them their license.” This is scare-tactic nonsense, another example of misinformation used to make me feel at fault.<br><br>Smilebar’s response here is full of half-truths, omissions, and gaslighting. It’s also a good example of the kind of deflection and misdirection I dealt with for years. Rather than acknowledge that I was in pain and needed help, they are doubling down on a false narrative to save face.<br><br>I stand by every word of my review. My only regret is trusting them in the first place.”
“A good experience for me, to be able to trust this great team, which has helped me to have a smile which I always dreamed of, I am very grateful!”
“I Had a great experience at Smile Bar Boston. The team was welcoming, the space was clean, and the process was easy. Really happy with the results — definitely recommend!”
“Dr Niaraki is a standout orthodontist and his team is very gracious and helpful. I told them about my concerns and they adjusted accordingly! Can’t wait to see the results!”
“I have had an amazing experience at smilebar. The doctors and all of the staff are very helpful and knowledgeable. I drive over an hour to come here for my appointments with no regrets and I would do my treatment here all over again if I had to. Thank you!”
“Really great flexibility in service — as a busy college student I wasn’t always in town and I felt they worked around that to make sure I received the same quality of treatment. I always felt involved and informed in the process. And of course beyond that, my smile has really changed and it’s helped so much with my confidence in pictures, interviews, etc.”
“Awesome experience with smilebar and Dr. Niaraki. The process was very easy, painless and catered to your schedule. I would reccomend smilebar and Dr. Niaraki to everyone. Worth every penny!”
“I trusted SmileBar for all my Invisalign needs, and they did not disappoint! I worked primarily with Dr. Ma, and he was great -- very clear and transparent with the entire process. They did not rush me at all and took their time to ensure smooth results. I would recommend them if you are looking for a modern orthodontics experience in a central Boston location.”
“SmileBar was a wonderful experience every step of the way - both Dr Niaraki and Dr Ma were so professional and friendly and cared a lot about me as a patient. They are upfront and honest and set clear expectations. The administrative staff would get me in for appointments right away. I am so grateful for the team and, most importantly, am so happy with my results!”
“I would highly recommend Smilebar if you are looking into Invisalign! All my appointments were quick, simple and every staff member was friendly and welcoming. Very happy with the results.”
“I had a great experience at Smilebar! Very attentive and friendly staff. Loved the outcome and would recommend to anyone!”
“Excellent experience.<br>I went with Smilebar because of their reputation. Their proposal was more detailed and comprehensive than what I received from their competition. It was also more affordable. The service was excellent. The staff was attentive and kind. The results were outstanding. I highly recommend SmileBar.”
“Started my Invisalign journey here at SmileBar, and things are going so well. I’m currently on week 15 and my teeth are looking amazing. The staff and doctors are so helpful with any questions I have, and getting me started with my jaw correction surgery!”
“Wonderful experience, only had to come every 3 months and my retainers were seamless. They made sure I was fully happy before giving me the last retainer since I've put in so much work thus far. Would recommend!”
“Smilebar had been extraordinary with my treatment plan. Service is excellent!”
“I had a great experience at Smilebar! They were very attentive, professional, and accommodating. They were transparent about the process, and I felt as though it was tailored specifically to me and my needs. I would recommend Smilebar to anyone looking into Invisalign.”
“I had a great experience. Very happy with the end result and smilebar made it convenient and easy.”
“Love the office, front desk is great!”
“Would highly recommend Smilebar for Invisalign! They made the process so easy and completely transformed my smile. I am SO happy with the results!”
“I moved back to Boston from out of state with having braces on for two years continuing a lengthy and involved treatment. I found Smilebar through Google after talking with two other places that wouldn't accept treating me between dental insurers. Dr. Niaraki office got me in very quickly to set up an initial appointment and took my case on. I ended up switching from braces to Invislaign. My case was unique and involved working with my general dentist, multiple oral surgeons, and a periodontist. The office always communicated effectively and accommodated any changes whether in scheduling or insurance. Dr. N was always helpful and made it a point to work as a team with the other specialists about working out the best long term solution to deal with my complicated issues. I am very thankful I found them and am grateful they took on a new patient, especially when most other offices would not consider someone continuing treatment or without a form of dental insurance. I'd highly recommend Smilebar especially for other adults that need orthodontic care. My teeth look incredible.<br><br>I must also point out that they so easy to get to. They are right around the corner from the back bay train station and plenty of street parking too. The front desk is so accommodating and my schedule has been crazy. Thank you again for everything”
“The front desk is amazing and I love the staff here!”
“I had a wonderful experience at Smilebar and have only stellar recommendations. I was impressed with the kindness, expertise, and seamless patient experience - appointments are always prompt and easy to schedule. I had a relatively simple case, but Dr. Ma still managed to recommend important details to enhance the aesthetics and functionality of my bite - these were options a prior dentist had missed in their evaluation. In the end, my treatment course was quicker and easier (and more affordable) than the prior consult suggested. Further, while I had hoped my new alignment would improve the TMJ pain I had been having, I knew that there were no guarantees Invisalign would fix my issue. However, I’m so thrilled that the bite adjustments Dr. Ma provided have almost fully resolved my years-long jaw pain - truly 11/10 experience.”
“Smilebar was amazing from the very beginning and each step along the way! Everyone in the office is so friendly. The front desk staff knows you by name and they are very accommodating when it comes to scheduling appointments. They even called other patients to switch appointments when I had a scheduling conflict. The doctors are very detailed oriented and so professional. I am beyond happy with the outcome of my teeth and never imagined having such a great experience with Invisalign. Highly recommend x1000!”
“They fixed my crooked teeth, gave me Smartwater, and one time the friendly female orthodontist called me naughty. Now that’s customer service!”
“Great experience getting treatment here. I would recommend them to anyone seeking Invisalign.”
“I had an outstanding experience at Smilebar Boston! From the moment I walked in, I felt welcomed by the friendly and professional staff. The space is modern and spotless, creating a calm and comfortable atmosphere. The team was incredibly knowledgeable, taking the time to explain every step of the process and answering all of my questions. I was impressed with the attention to detail and the high level of care throughout my visit. I left feeling confident and excited about my results. Highly recommend Smilebar to anyone looking for top-notch dental care.”
“The best place in Boston for Invisalign treatment!!!<br>Can’t be more happy that I chose Smilebar in Boston for my dream smile! Doctors and all team are very professional and friendly! All the equipment at the clinic is newest and modern! The most beautiful office, comfortable and located in the heart of the city! Highly recommended !!!”
“Had a wonderful experience with smilebar boston. Invisalign is expensive, but it will be worth it and you can trust these orthodontists! I got everything I was looking for.”
“Really great service, friendly staff, and expert dental care. I loved my experience here!!”
“SmileBar is everything and more you could want for your Invisalign treatment. Specifically, I have to mention Dr. Ma. Kind, understanding, experienced and efficient. I always leave happy and feel heard. He tailors your treatment not just to what is best for your teeth, but also to your wants and needs. Just today he could tell I didn’t really want more buttons put on a front tooth (and that I was nervous to say so) but he could not have been nicer or more understanding about it. -One happy patient!”
“I could not imagine a better invisalign experience then at Smilebar. They were attentive and answered my many questions with patience and detail. From the moment you walk in you feel like family. I love all the techs. I think they have competitive pricing and they were able to work out payment arrangements with me. Their communication between each other and with me is what i loved the most. I work in a field that requires excellent customer service so when i am treated with this level of customer service i like to share. They send text and emails to confirm and remind you of appointments as well as when your payment is coming due. Their website is easy to navigate and has only the essentials. Look no further, you have found YOUR Orthodontist here at Smilebar!”
“expensive and disappointing experience. Before treatment I had one tiny gap between 2 molars, after treatment I got 6 big gaps all over my mouth. The 3D model showing progress is completely misleading. It never moves like that. They will then tell you that was only a reference not the realistic moves after you paid and signed up their treatment. They will tell you how perfect your biting will be, but it ends up getting worse. My biting was getting worse, my tenth are not getting tied up instead creating more gaps. One pair of retainer after treatment will cost $900, and it broke in 2 months. They also refuse to give the scan to other office.”
“Extremely happy with the outcome of my treatment plan, my teeth look exactly as predicted in the original scans. The orthodontists were also very engaged on all of my regular visits and listened and made adjustments as necessary to reach the best possible smile.”
“If you're looking for a dental clinic that will go above and beyond to make sure your Invisalign experience is comfortable, efficient, and effective, look no further than Smilebar! From start to finish, my treatment was a breeze thanks to the team's impeccable attention to detail, friendly and accommodating demeanor, and advanced technology. Not only did they take the time to explain every step of the process and answer all of my questions, but they also made sure I felt completely comfortable throughout my appointments, which were always a pleasure thanks to the team's sense of humor and upbeat attitude. Overall, I couldn't be more thrilled with the results of my Invisalign treatment and the care I received at Smilebar, and I highly recommend this exceptional dental clinic to anyone looking for top-notch orthodontic care in a welcoming and enjoyable environment. Thanks, Smilebar!”
“Okay, my personal experience with Smilebar is not very good. I started to have bite issue after the treatment, and I went to a different dental clinic and told them I have done Invisalign at SmileBar. They said they heard people complaining about their experiences at SmileBar. Also, Dr. Niaraki said my treatment could be finished in 9 months, which was the main reason I chose this place, but it ended up taking almost 2 years. And during my treatment, I asked him to make some adjustments as I was not 100% satisfied with my bite, but he kept saying my teeth looked perfect.<br>Overall, they have made my teeth look better, and the assistants there are also nice. But I also spent a lot of money on this, so I set my expectations high. This whole experience is just disappointing at this point.”
“Great place, great service! Super flexible with treatment scheduling and they always make sure that you are happy with your progress!”
“I am so glad I decided to do Invisalign after having considered it for so long. The team at Smilebar has been so helpful and responsive in my journey thus far.”
“Every time I leave smile bar a smile is on my face. This is by far the best Invisalign office; my dentist was extremely attentive-you can tell that she cares and gives you the best teeth outcome. Thank you for your service !”
“The team at Smilebar is fantastic! Everyone is so upbeat and cheerful that you can’t help but catch that happy vibe when you walk in the door. The office runs like a well oiled machine with great music. And wait time is super slim to absolutely none, which I know everyone appreciates! After 12 months my daughters orthodontic journey is finally over. I can’t stress enough how pleased I am with her final results. Her smile is GORGEOUS. Working with Dr. N and his staff has been absolutely wonderful, and they have become almost like family to us. They are extremely kind, passionate, and customer centric. The staff always make sure that the patient understands the treatment, and educates them appropriately. We have, and will continue to, recommend this practice to all of our family and friends. Thank you so much!!”
“I was satisfied with the Invisalign process and service received, which straightened my teeth to my satisfaction. Having spent >$5000 on the treatment, I was keen to maintain the benefit and thus paid for the permanent lower jaw retainer bar (at a cost of $595). This initial bar remained intact for just over 3 years (while I continued to wear the night-time retainer). To my surprise, the bar eventually came loose and needed replacement. Therefore, Smilebar replaced the bar for an additional cost to me of $595, which I figured was reasonable given my initial experience. However, this newly replaced bar came off after just over 4 weeks while eating breakfast. Smilebar agreed to replace the bar at no cost, given it came off within such a short time. However, the second replacement bar came off after just over 4 months, this time completely (i.e. including the bonding agent on all 4 teeth) while eating toast (and during which time I continued to use the night-time retainer). When I once again contacted Smilebar and explained my dissatisfaction and frustration with the bar, I was told that I would need to pay yet another $595 for a replacement. I was also informed that the bar itself is only warranted to be replaced free of charge within the first 2 months post-installation.<br><br>I was taken back that Smilebar took no accountability or consideration that perhaps the retainer bar was not being installed correctly, especially considering this latest iteration came loose in its entirety, including the bonding agent. Additionally, the lower bar retainer is meant to be a permanent apparatus, which should last upwards of 10 years+ and not months if installed correctly. Smilebar failed to provide quality service beyond my initial experience and also failed to disclose that the device, following installation, would only be warranted for 2 months.<br>I would seriously consider pursuing other practices that are transparent with their patients and can provide a level of expertise that reflects the cost of service being charged to their patients, which is why I am providing a 2 star review.”
“I have been a Smilebar patient for a year now and my experience has been nothing short of amazing. When you walk in, the front desk greets you with a warm welcome. The office is a chic, clean and classy boutique space. I’ve met with Dr. Nairaki and Dr.Ma, and they have both been very knowledgeable and friendly.<br><br>I was amazed when I started seeing progress within the first 3-6 months, considering how severe my case was. I am currently in the refinement process and I moved to Texas half way through my treatment. Smilebar is still very accommodating - we have virtual check-ups to track my progress and they mail me my aligners. They’re easy to reach when I have any questions or concerns.<br><br>I also used my insurance to cover my treatment. My insurance was making it difficult and denied my claim initially but the team went out their way and made the process painless - my insurance ended up reimbursing me.<br><br>If you’re thinking about correcting your smile, don’t think twice about Smilebar. I couldn’t be any happier with my new smile. Highly recommend!”
“Really disappointed, do not recommend. While fixing minor cosmetic issues, they created new ones and didn't fix them. Their quote for my Invisalign was cheaper and faster than my dentist's, but in the end it took just as long and now I get to figure out how to fix the new issues. I had to repeatedly follow up to get them to finally bill my dental insurance, which delayed repayment by months. I thought going someplace that only does Invisalign would mean they'd be good at it - but now I think it's probably better to go someplace with a vested interest in your teeth long-term.”
“I had an amazing experience at smile bar Located in Boston Mass, I arrived early for my appointment and the receptionist were so sweet. They even took me a few minutes early. Both the orthodontist and the girl who took pictures of my teeth we’re both super friendly and sweet. The orthodontist was super informative and very professional. I highly recommend booking your appointment consultation here because not only is the consultation free, but the people there are both friendly and professional. You can book your appointment online or call them. Once you book your appointment they will email you with reminders the day before your appointment to remind you that you have an appointment the following day. In conclusion I had an amazing first experience.”
“Overall, I had a strong experience at Smilebar. Toward the end of refinements, I was not yet satisfied with the result. Knowing this, Dr. Niaraki took over my case and walked me through the steps that were possible to achieve the results I wanted. The staff are excellent. The facility is always clean and excellent feeling. No long waits like at other orthodontists.”
“Had a great experience. I struggled with my smile for my whole life and it was fixed it just a year. Friendly staff and quick results. I would recommend to anyone who doesn't want to deal with metal braces. You get multiple trays at one time some you don't have to have a bunch of visits so it saves time as there as well.”
“Nice doctors.”
“Excellent experience so far, from the virtual consultation where I really did get an accurate quote for my treatment in 10 minutes, to the impressions appointment which was efficient but thorough and everyone in the office from the receptionist to the providers was professional, friendly, and answered all of my questions. I opted to pay significantly more for Smilebar over one of the mail-in aligner services because of the positive reviews and the expertise/confidence that I got from the orthodontist during the consultation, and am extremely happy that I did.”
“I don't know the name of the nurse who recently works on my orthodontia but she's exceptionally caring the patient that makes me feel very comfortable every of my visit, I will ask her name and update. No need to mention the doctors here are skilled and busy, I am expecting to done my treatment in 10 weeks and can't wait to it. Recommended. Thanks SmileBar!”
“I completed my Invisalign treatment a few months ago and am very happy with the results. From start to finish scheduling/rescheduling appointments with Sephra at the front desk was a breeze. I worked with both Dr. Niaraki and Dr. Baquerizo who were both very professional and kept me up to speed on my progress during each check in. The office is very clean/modern and located close to the Orange line. While everyone is different, the entire process took less than a year and I was able to get a permanent retainer so my teeth will stay put. Overall, it was a great experience and I would definitely recommend SmileBar if you are considering Invisalign.”
“I always felt like just a number to this office and was rushed in and out of my appointments. Dr. Niaraki barely looked at my teeth and didn't take my questions and concerns seriously. I told him at the end of my treatment that my teeth still felt very crooked, but he said they look "perfect." Nearly a year after I've finished treatment, I have to wear my retainers for at least 12 hours a day/night for my bite to feel normal. When I don't, my teeth noticeably shift and it's extremely annoying and distracting - not at all what I would expect after paying $5000. Dr. Niaraki also severely underestimated the time that it would take to "fix" my teeth, probably just to draw me in (and I have a very mild case). Once I save enough money, I'll go to a legitimate orthodontist and get braces like I should have in the first place. I cannot recommend Smilebar to anyone; please don't let the high google rating persuade you to shell out your hard earned money, as happened to me. Smilebar's only saving grace is Sephra, an incredibly kind, hardworking, and helpful staff member who helped me navigate my insurance.”
“The whole experience was seamless and flexible. From scheduling to appointments. Staff was very friendly. Highly recommended!”
“Excellent service, brilliant staff, and very beautiful office in the perfect location--Smilebar is, without a doubt, the best orthodontic experience that I've had thus far.”
“Thank you Dr. Niaraki and the team for providing such a very nice service and a positive experience for patients.”
“Very nice people, efficient”
“Introduction extremely professional”
“Happy with the results and the service. They’re always extremely flexible with scheduling appointments and check-ins.”
“Amazing results!”
“Incredible experience, my teeth look great! They were so quick to answer any questions, and gave lots of free samples!”
“Great experience.<br><br>Dr. Niakari and Sephra are very helpful and professional, visits are quick and convenience. Highly recommended.”
“Amazing receptionist. Really satisfied with the results. Nurse explained everything I needed to know the treatment. They even explained the changes that my mouth is going to go through. everything was amazing. Thanks for making my smile so awesome.They dealt with the insurance and all that was very easy to deal with. One issue is if you need to park your car plan ahead to go there it is always busy for street parking. and garage parking is 12$ for an hour.”
“I’m not one to write reviews often, but I am extremely satisfied with my results from Smilebar!! Yes, I was one of those who wore braces & didn’t wear my retainers, so as you’d guess, I needed braces again. But I didn’t want to go through the teenage phase again with the visible wires & all, so I found smilebar who specializes in just Invisalign! As you walk in you’re welcomed by Sephra, the receptionist who is very warm & welcoming. She’s always pleasant and smiling & very professional (the entire staff is, truly). You don’t have to bite into a mold, & send it off, Dr. Niaraki took a 3D scan of my teeth & by the next appointment I had my trays with the estimated time frame, in which mine was 6 easy quick months. Dr. Niaraki Is very knowledgeable and experienced in what he does; He’s happy to answer any questions you may have & from the start of my appointment to the end of it was all a pleasant experience. I highly recommend Smilebar! The environment itself is always clean and modern. If you’re in doubt go for your first consultation checkup (which is free!) & check it out for yourself! ;) won’t regret it”
“Best doctor. Best team. Best service.”
“Smilebar is AMAZING! I did everything they told me and my teeth look GREAT. The staff was AWESOME!!! I would recommend them to everyone 😁”
“simply amazing”
“Clean nice building, Nice people, Professional.”
“Great experience! Very friendly and welcoming staff. Beautiful modern office! I went to another orthodontist for an Invisalign consult and Smilebar years ahead of them. Definitely recommend!”
“I had my first consultation at Smilebar yesterday. First off, the office is beautiful and it's in a very convenient location. Everyone was so helpful and nice. I felt very comfortable and had all of my questions answered. The consultation was very informative and they told me I'd need Invisalign for 9-12 months. The payment aspect couldn't have been easier with the monthly payments. I was able to have my x-rays and images done and they said my retainers would be ready in 4-6 weeks. I honestly couldn't have asked for a better experience and I am really looking forward to my new smile!”
“Great place with people who care about you and your needs!”
“I originally went to smile bar with a groupon offer for a free consult and $2000 off treatment. The practice is very clean and modern. Hardly feels like you're going to discuss orthodontics. Dr. Niaraki was very straight forward, to the point and didn't push you into getting invisalign. I am on my 12th week of treatment and have seen a fair amount of change in my smile - I'm very pleased with my experience thus far! Additionally, they just created their own brand of whitening mouthwash which is very enjoyable”
“Smilebar is extremely professional and I am always treated very well with each visit. The check in appointments are very quick. I'm halfway done with my treatment and already seeing amazing results!”
“Overall my experience with Smilebar has been very positive and I would recommend them. The process has been easy, smooth, quick, and efficient.<br><br>Dealing with insurance was easy and painless thanks to Sephra, who is amazing. She took care of filing my insurance claim for me so I didn't have to do anything, and I was able to receive the maximum reimbursement that my plan offers very promptly. The care packages provided with the aligners are also really nice and, combined with the office, give the sense of an upscale experience. However, the price for my aligners was competitive with other Invisalign providers I looked into ($5400 for a 15 month treatment plan).<br><br>That said, while Dr. Niaraki seems to have a lot of expertise, he is also brusque and sometimes a bit abrupt. He often seems in a hurry to complete the appointment and sometimes I feel rushed out of the room before I have a chance to ask questions. However, Invisalign is a pretty straight-forward process so this hasn't bothered me too much.<br><br>I am only 3 months into treatment so can't comment yet on the outcome, but I'm optimistic that I'll be happy with it.”
“Great service - took the time to explain everything in detail and answer all of my questions. Clean, professional environment.”
“Easy, informative, clean and nice aesthetic in the office. Looking forward to receiving my aligners!”
“Quick and easy! Staff and doctor are very welcoming, and let you take your time if you want to consider making any decisions. At the same time, they are also very thorough and extremely helpful when it comes to explaining the Invisalign process, the benefits and procedures, restrictions, and cost. And the actual consultation/examination really does take 10 minutes or less as promised!”
“Dr. Niaraki and Sephra were very friendly during my consultation today! It was an enjoyable experience and I'm looking forward to continuing the partnership as I learn more about Invisalign.”
“SmileBar was AWESOME! They gave me a Fiji water bottle before entering into my appointment and the office was absolutely beautiful and very modern. The Dr. explained everything to me slowly and took his time to make sure I understood. The prices are very reasonable as well! I cannot do my invisalign treatment until the summer, but I will definitely be going to SmileBar! Don't miss out!!!!!”
“After years of contemplating Invisalign, my 2017 New Year's resolution was to finally pursue teeth straightening! SmileBar is located in my neighborhood, and I've walked by dozens of time. I easily scheduled a consultation online; received helpful text and email reminders about my appointment; and was even able to complete my new patient paperwork online ahead of time. I was a little nervous for my consultation, but Sefra was very welcoming, and Dr. Niaraki was very patient, understanding, gentle and thorough. He gave me great information about all of my options, and I'm excited for next steps! The SmileBar office is clean, comfortable, and even a little sophisticated, and being a patient seems like it's going to be very enjoyable! Highly recommend!”
“Just started my program but Dr. Niaraki gives me 100% confidence that I will be satisfied with the results in 15 months or so. He is knowledgeable and took his time explaining my specific situation and the Invisalign process. His clinic is pristine and conveniently located and his assistant, Sephra, is super nice and helpful.”
“Great office location. Very clean & modern building and efficient service. I am looking forward to beginning my Invisalign treatment.”
“I came on for a consultation a month ago. Dr. Niaraki was very clear and answered all of my questions. He broke down the cost and the length of treatment and gave me payment options. I immediately scheduled a time to get my 3D scans done and my aligners arrived in 3 weeks! I put in my first aligners today! I am so excited to start seeing results! I would definitely recommend Smilebar to anyone looking into invisalign. Not to mention Sephra - the secretary is very sweet and was there to answer all of my emails within a reasonable amount of time.”
“Great location for the office, easy parking and close to the T. Very chic and clean inside. Dr. Niaraki is pleasant and direct. You will be very pleased with his demeanor and attention he gives. Extremely professional and will answer any questions or concerns you may have. Can't wait for my new smile!”
“I came here for my complimentary invisalign consultation. Dr. Niaraki is very nice and professional. He gave me useful information for my treatment plan and sent me a follow up email right after my visit. I will definitely recommend this place if you seek professional oral care.”
“Great experience! I was greeted by their very polite receptionist, and wasn't waiting long at all before I was seen for my consultation. All my questions were answered and I left feeling like I was in good hands!”
“SmileBar has a good atmosphere, the place was clean, modern and has excellent customer service. They are hospitable and even offered a bottle of water which I wasn't expecting. I would definitely recommend it!”
“Simple and Efficient.<br>Are you tired of the typical Orthodontist appointment that can take hours? I was. Due to a move I could not complete my invisalign treatment with my original Orthodontist, so I looked into transferring the case to Smilebar. The process was as painless as can be. The receptionist is prompt in communicating details, and with email responses. The orthodontist is very friendly and listens/understands the concerns of his patients.<br><br>The office is also a great space. Extremely modern, you could almost mistake it for a boutique hotel lobby. I'm glad I found Smilebar, if you're looking for a great Invisalign experience you should definitely check out Smilebar”
“Very professional”
“It was quick and very helpful. Now I have a sense of what I need for my teeth”
“Lovely, bright space! Sephra and Dr. Niakari are very personable and professional.<br>I went for a consultation, Dr. Niakari listen to my story, answered all my questions and asked a few of his own. Though I don't need Invisalign treatment as of now, should that change this is where I will go.”
“Really nice place and service! Don't miss it.”
“The experience was very pleasant. And the whole consultation process was professional and efficient.”
“Simple process from start to finish. The space is very nice and the doctor is amazing. Highly recommend it!”
“beautiful space and even better service”
“Nice experience, clean, welcoming and informative”
“Just went for a consultation. Overall was good, clean and Doctor or staff don't push you to get treatment. They just provide you with the true and honest opinion.”
“I had a great initial consultation. Dr. Niaraki was wonderful. Did not try to push a treatment. It was a very comfortable setting and even took the time to answer questions about other treatments that were not offered at that office. It was nice to have my best interest shown and not just him pushing to get my money”
“The receptionist was very warm and inviting. It is a brand new space was clean and modern. I liked that there was no wait time unlike other offices I've visited. The orthodontist was very professional and explained everything in detail.”
“Very helpful, professional and accommodating to work around your schedule for appointments.”
“Great”
“Amazing Service!”
“Dr. Niaraki did a great job showing me my options and the space is beautiful. Couldn't be more convenient located next to Copley mall and back bay train station. Definitely would recommend!”